Western Digital Elements

Western Digital Elements manual

  • WD Elements
    USB 3.0
    USB 3.0 or USB 2.0
    Knowledge Base ID# 3865
    Technical Support Services
    North America 800.ASK.4WDC (800.275.4932) Asia Pacific +86.21.2603.7560 or http://support.wd.com/contact
    Spanish 800.832.4778 Japan 0800.805.7293
    Europe (toll free where available) 00800.27549338 Australia & New Zealand +800.2275.4932
    Europe/Middle East/Africa +31.880062100 Russia 8.10.8002.3355011
    1. Disputes. The terms of this Agreement shall apply to all Disputes between you and
    Western Digital Technologies, Inc. and its affiliates (collectively, “WDT”). For the purposes of
    this Agreement and subject to the exceptions set forth in this Section 1, “Dispute” shall mean
    any dispute, claim, or action between you and WDT arising out of or relating to all WDT
    products and services, including without limitation hardware and software products, this
    Agreement, or other transaction involving you and WDT, whether in contract, warranty,
    misrepresentation, fraud, tort, intentional tort, statute, regulation, ordinance, or any other legal
    or equitable basis, and shall be interpreted to be given the broadest meaning allowable under
    2. Binding Arbitration. You and WDT further agree: (a) to arbitrate all Disputes between the
    parties pursuant to the provisions in this agreement; (b) this Agreement memorializes a
    transaction in interstate commerce; and (c) the Federal Arbitration Act (9 U.S.C. §1, et seq.)
    governs the interpretation and enforcement of this Agreement. ARBITRATION MEANS
    may award you the same damages as a court sitting in proper jurisdiction could, and may
    award declaratory or injunctive relief only in favor of the individual party seeking relief and only
    to the extent necessary to provide relief warranted by that party’s individual claim. In addition,
    in some instances, the costs of arbitration could exceed the costs of litigation and the right to
    discovery may be more limited in arbitration than in court.The decision of the arbitrator shall
    be final and enforceable by any court with jurisdiction over the parties.
    3. Small Claims Court. Notwithstanding the foregoing, you may bring an individual action
    in the small claims court of your state or municipality if the action is within that court’s
    jurisdiction and is pending only in that court.
    4. Dispute Notice. In the event of a Dispute, you or WDT must first send to the other party a
    notice of the Dispute that shall include a written statement that sets forth the name, address
    and contact information of the party giving it, the facts giving rise to the Dispute, and the relief
    requested (the “Dispute Notice”). The Dispute Notice to WDT must be addressed to:
    Western Digital Technologies, Inc., ATTN: Legal Department, 3355 Michelson Drive, Suite
    100, Irvine, CA 92612, U.S.A. (the “WDT Notice Address”). The Dispute Notice to you will be
    sent by certified mail to the most recent address WDT on file or otherwise in our records for
    you. If WDT and you do not reach an agreement to resolve the Dispute within sixty (60) days
    after the Dispute Notice is received, you or WDT may commence an arbitration proceeding
    pursuant to this Agreement. Following submission and receipt of the Dispute Notice, each of
    the parties agrees to act in good faith to seek to resolve the Dispute before commencing
    6. Arbitration Procedure.
    If a party elects to commence arbitration, the arbitration shall be
    governed by the rules of JAMS that are in effect at the time the arbitration is initiated (the “JAMS
    Rules”), available at http://www.jamsadr.com or by calling 1-800-352-5267, and under the rules
    set forth in this Agreement. If there is a conflict between the JAMS Rules and the rules set forth in
    this Agreement, the rules set forth in this Agreement shall govern. You may, in arbitration, seek
    any and all remedies otherwise available to you pursuant to federal, state, or local laws. All
    Disputes shall be resolved by a single neutral arbitrator, and both parties shall have a reasonable
    opportunity to participate in the selection of the arbitrator. The arbitrator is bound by the terms of
    this Agreement. The arbitrator, and not any federal, state or local court or agency, shall have
    exclusive authority to resolve all disputes arising out of or relating to the interpretation, applicability,
    enforceability or formation of this Agreement, including, but not limited to, any claim that all or any
    part of this Agreement is void or voidable. Notwithstanding this broad delegation of authority to
    the arbitrator, a court may determine the limited question of whether a claim or cause of action is
    for trade secret misappropriation, patent infringement, copyright infringement or misuse, or
    trademark infringement or dilution, all of which are excluded from the definition of “Disputes” in
    Section 1. The arbitrator shall be empowered to grant whatever relief would be available in a court
    under law or in equity. The arbitrator’s award shall be binding on the parties and may be entered
    as a judgment in any court of competent jurisdiction. You may choose to engage in arbitration
    hearings by telephone. Arbitration hearings not conducted by telephone shall take place in a
    location reasonably accessible from your primary residence, or in Orange County, California, at
    your option.
    a Initiation of Arbitration Proceeding. If either you or WDT decides to arbitrate a Dispute,
    both parties agree to the following procedure:
    (i) Write a Demand for Arbitration. The demand must include a description of the
    Dispute and the amount of damages sought to be recovered. You can find a copy of a
    Demand for Arbitration at
    www.jamsadr.com (“Demand for Arbitration”).
    (ii) Send three copies of the Demand for Arbitration, plus the appropriate filing fee, to:
    500 North State College Blvd., Suite 600
    Orange, CA 92868, U.S.A.
    (iii) Send one copy of the Demand for Arbitration to the other party at the same
    address as the Dispute Notice, or as otherwise agreed to by the parties.
    b Hearing Format. In all hearing formats, the arbitrator shall issue a written decision that
    explains the essential findings and conclusions on which an award, if any, is based. During
    the arbitration, the amount of any settlement offer made by WDT or you shall not be
    disclosed to the arbitrator until after the arbitrator determines the amount, if any, to which
    you or WDT is entitled. The discovery or exchange of non-privileged information relevant to
    the Dispute may be allowed during the arbitration.
    c Arbitration Fees. WDT shall pay, or (if applicable) reimburse you for, all JAMS filing,
    administration, and arbitrator fees for any arbitration commenced (by you or WDT)
    pursuant to provisions of this Agreement.
    d Award in Your Favor. For Disputes in which you or WDT seeks $75,000 or less in
    damages, exclusive of attorney’s fees and costs, if the arbitrator’s decision results in an
    award to you in an amount greater than WDT’s last written offer, if any, to settle the
    Dispute, WDT will: (i) pay you $1,000 or the amount of the award, whichever is greater; (ii)
    pay you twice the amount of your reasonable attorney’s fees, if any; and (iii) reimburse you
    for any expenses (including expert witness fees and costs) that your attorney reasonably
    accrues for investigating, preparing, and pursuing the Dispute in arbitration. Except as
    agreed upon by you and WDT in writing, the arbitrator shall determine the amount of fees,
    costs, and expenses to be paid by WDT pursuant to this Section 6(d).
    e Attorney’s Fees. WDT will not seek its attorney’s fees and expenses for any arbitration
    commenced involving a Dispute underthis Agreement. Your right to attorney’s fees and
    expenses under Section 6(d) above does not limit your rights to attorney’s fees and
    expenses under applicable law; notwithstanding the foregoing, the arbitrator may not
    award duplicative awards of attorney’s fees and expenses.
    f Opt-out. You may elect to opt-out (exclude yourself) from the final, binding individual
    arbitration procedure and waiver of classand representative proceedings specified in this
    Agreement by sending a written letter to the WDT Notice Address within thirty (30) days of
    your assent to this Agreement (including the purchase, download, installation or other use
    of WDT products and services) that specifies (i) your name, (ii) your mailing address, and (iii)
    your request to be excluded from the final, binding individual arbitration procedure and
    waiver of class and representative proceedings specified in this Agreement. In the event
    that you opt-out consistent with the procedure set forth above, all other terms shall
    continue to apply, including the requirement to provide notice prior to arbitration.
    7. Severability. If any provision in this Agreement is found to be unenforceable, that provision
    shall be severed with the remainder of this Agreement remaining in full force and effect. The
    foregoing shall not apply to the prohibition against class or representative actions as pro-
    vided in Section 5; if Section 5 (but only Section 5) is found to be unenforceable, this entire
    Agreement shall be null and void.
    Regulatory Compliance
    FCC Class B Information
    Operation of this device is subject to the following two conditions: (1) This device may
    not cause harmful interference, and (2) this device must accept any interference
    This device has been tested and found to comply with the limits of a Class B digital device,
    pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
    protection against harmful interference in a residential installation. This unit generates, uses,
    and can radiate radio frequency energy and, if not installed and used in accordance with
    the instructions, may cause harmful interference to radio or television reception. However,
    there is no guarantee that interference will not occur in a particular installation. If this
    equipment does cause harmful interference to radio or television reception, which can be
    determined by turning the equipment off and on, you are encouraged to try to correct the
    interference by one or more of the following measures:
    • Reorient or relocate the receiving antenna.
    • Increase the separation between the equipment and the receiver.
    • Connect the equipment into an outlet on a circuit different from that to which the
    receiver is connected.
    • Consult the dealer or an experienced radio/television technician for help.
    Any changes or modifications not expressly approved by the manufacturer could void
    the user’s authority to operate this equipment.
    CAN ICES-3 (B) / NMB-3 (B) Statement
    Cet appareil numérique de la classe B est conforme à la norme NMB-3 (B) du Canada.
    This device complies with Canadian ICES-3 (B).
    Safety Compliance
    Approved for US and Canada. CAN/CSA-C22.2 No. 60950-1, UL 60950-1: Safety of
    Information Technology Equipment. For use only with a UL Listed PC.
    Approuvé pour les Etats-Unis et le Canada. CAN/CSA-C22.2 No. 60950-1, UL
    60950-1: Sûreté d’équipement de technologie de l’information.
    CE Compliance For Europe
    Marking by the CE symbol indicates compliance of this system to the applicable
    Council Directives of the European Union, including the EMC Directive (2004/108/EC)
    and the Low Voltage Directive (2006/95/EC). A “Declaration of Conformity” in
    accordance with the applicable directives has been made and is on file at Western
    Digital Europe.
    Die Markierung mit dem CE-Symbol zeigt an, dass dieses Gerät mit den anwendbaren
    Richtlinien der Europäischen Union übereinstimmt. Hierzu zählen auch die EMV-
    Richtlinie (2004/108/EG) sowie die Niederspannungsrichtlinie (2006/95/EG). Eine
    „Konformitätserklärung“ in Übereinstimmung mit den anwendbaren Richtlinien ist
    erstellt worden und kann bei Western Digital Europe eingesehen werden.
    Le symbole CE indique que ce système est conforme aux directives du Conseil de
    l’Union Européenne, notamment à la Directive CEM (2004/108/CE) et la Directive
    Basse tension (2006/95/CE). Une « déclaration de conformité » aux directives
    applicables a été déposée auprès de Western Digital Europe.
    I marchi con il simbolo CE denotano la conformità di questo sistema alle direttive del
    Consiglio dell'Unione europea, ivi compresa la Direttiva EMC (2004/108/CE) e la
    Direttiva Bassa Tensione (2006/95/CE). In adempimento con le vigenti direttive è stata
    rilasciata una “Dichiarazione di conformità”, depositata presso Western Digital Europe.
    La marca con el símbolo CE indica el cumplimiento de este sistema con las
    correspondientes directivas del Consejo de la Unión Europea, que incluye la Directiva
    CEM (2004/108/CE) y la Directiva de bajo voltaje (2006/95/CE). Se ha realizado una
    “Declaración de conformidad” de acuerdo con las directivas correspondientes y se
    encuentra documentada en las instalaciones de Western Digital en Europa.
    Märkning av CE-symbolen anger att detta systemet uppfyller kraven enligt det
    Europeiska Parlamentet och Rådets direktiv, inklusive EMC-direktivet (2004/108/EC)
    och Direktivet om Lågspänning (2006/95/EC). En ”Försäkran om Överensstämmelse”
    har gjorts enligt de gällande direktiven och har registrerats hos Western Digital Europa.
    Merking med CE-symbolet indikerer dette systemets overholdelse av gjeldende
    direktiver for EU, inkludert EMC-direktivet (2004/108/EC) og lavspenningsdirektivet
    (2006/95/EC). En “samsvarserklæring” i henhold til gjeldende direktiver har blitt skrevet
    og finnes arkivert hos Western Digital Europe.
    CE-merkintä osoittaa tämän järjestelmän yhdenmukaisuuden sovellettavissa olevien
    Euroopan unionin neuvoston direktiivien kanssa, mukaan lukien EMC-direktiivi (2004/
    108/EC), sekä alijännitedirektiivi (2006/95/EC). "Yhdenmukaisuusvakuutus"
    sovellettavien direktiivien kanssa on tehty ja se on arkistoituna Western Digital
    Маркировка символом CE свидетельствует о соответствии настоящей системы
    положениям применимых директив Совета Европейского Союза, в том числе
    Директивы об электромагнитной совместимости (2004/108/EC) и Директивы о
    низковольтном оборудовании (2006/95/EC).
    Заявление о соответствии
    положениям применимых директив, сделанное компанией Western Digital,
    находится в архиве её европейского подразделения.
    KC Notice (Republic of Korea only)
    Australia/New Zealand
    Nothing in this warranty modifies or excludes your legal rights under the Australian
    Competition and Consumer Act or the New Zealand Consumer Guarantees Act. This
    warranty identifies WD's preferred approach to resolving warranty claims which is likely
    to be quick and simple for all parties.
    기종별 사용자 안내문
    B 급기기(가정용방송통신
    이기기는가정용(B 급) 전자파적합기기로서주로가정에서사용하는
    것을목적으로하며, 모든지역에서사용할수있습니다
    No other warranties either express or implied by law, including but not limited to those
    contained in the Sale of Goods Act, are made with respect to the Product. If you
    purchased your Product in New Zealand for the purposes of a business, you
    acknowledge and agree that the New Zealand Consumer Guarantees Act does not
    In Australia, our goods come with guarantees that cannot be excluded under the
    Australian Consumer Law. You are entitled to a replacement or refund for a major
    failure and compensation for any other reasonably foreseeable loss or damage. You
    are also entitled to have the goods repaired or replaced if goods fail to be of
    acceptable quality and the failure does not amount to a major failure. What constitutes
    a major failure is set out in the Australian Consumer Law.
    WD warrants that the Product, in the course of its normal use, will for the term defined
    below, be free from defects in material and workmanship and will conform to WD’s
    specifications. The term of your warranty is 3 years in Australia and New Zealand,
    unless otherwise required by law. The term of your warranty period shall commence on
    the purchase date appearing on your purchase receipt from an authorized distributor
    or authorized reseller. Proof of purchase shall be required to be eligible for this warranty
    and to establish the commencement date of this warranty. Warranty service will not be
    provided unless the Product is returned to an authorized distributor, authorized reseller
    or regional WD return center where the Product was first shipped by WD. WD may at
    its discretion make extended warranties available for purchase. WD shall have no
    liability for any Product returned if WD determines that the Product was (i) not
    purchased from an authorized distributor or authorized reseller, (ii) not used in
    accordance with WD specifications and instructions, (iii) not used for its intended
    function, or (iv) stolen from WD, or that the asserted defect a) is not present, b) cannot
    reasonably be rectified because of damage occurring before WD receives the Product,
    or c) is attributable to misuse, improper installation, alteration (including removing or
    obliterating labels and opening or removing external enclosures, including the
    mounting frame, unless the product is on the list of limited user-serviceable products
    and the specific alteration is within the scope of the applicable instructions, as found at
    http://support.wd.com), accident or mishandling while in the possession of someone
    other than WD.
    In Australia, if the Product is not of a kind ordinarily acquired for personal, domestic or
    household use or consumption, provided it is fair and reasonable to do so, WD limits
    its liability to replacement of the Product or supply of equivalent or better Product.
    This warranty shall extend to repaired or replaced Products for the balance of the
    applicable period of the original warranty or ninety (90) days from the date of shipment
    of a repaired or replaced Product, whichever is longer. This warranty is WD’s sole
    manufacturer's warranty and is applicable only to Products sold as new.
    Obtaining Service
    WD values your business and always attempts to provide you the very best of service.
    Should you encounter any problem, please give us an opportunity to address it before
    returning this Product. Most technical support questions can be answered through our
    knowledge base or e-mail support service at http://support.wd.com. If the answer is
    not available or, if you prefer, please contact WD at the applicable telephone number
    shown in the front of this document.
    If you wish to make a claim, you should initially contact the dealer from whom you
    originally purchased the Product. If you are unable to contact the dealer from whom
    you originally purchased the Product, please visit our product support Web site at
    http://support.wd.com for information on how to obtain service or a Return Material
    Authorization (RMA). If it is determined that the Product may be defective, you will be
    given an RMA number and instructions for Product return. An unauthorized return (i.e.,
    one for which an RMA number has not been issued) will be returned to you at your
    expense. Authorized returns must be shipped in an approved shipping container,
    prepaid and insured, to the address provided with your RMA number. If following
    receipt of a qualifying claim under this warranty, WD or the dealer from whom you
    originally purchased the Product determines that your claim is valid, WD or such dealer
    shall, at its discretion, either repair or replace the Product with an equivalent or better
    Product or refund the cost of the Product to you. You are responsible for any expenses
    associated with a claim under this warranty. The benefits provided to you under this
    warranty are in addition to other rights and remedies available to you under the
    Australian Competition and Consumer Act or the New Zealand Consumer Guarantees
    Your original box and packaging materials should be kept for storing or shipping
    your WD product. To conclusively establish the period of warranty, check the
    warranty expiration (serial number required) via http://support.wd.com.
    Western Digital Technologies, Inc.
    3355 Michelson Drive, Suite 100
    Irvine, California 92612
    E-mail: support@wd.com
    Warranty Information
    All Regions Except Australia/New Zealand
    Obtaining Service
    WD values your business and always attempts to provide you the very best of service.
    If this Product requires maintenance, either contact the dealer from whom you
    originally purchased the Product or visit our product support Web site at http://
    support.wd.com for information on how to obtain service or a Return Material
    Authorization (RMA). If it is determined that the Product may be defective, you will be
    given an RMA number and instructions for Product return. An unauthorized return (i.e.,
    one for which an RMA number has not been issued) will be returned to you at your
    expense. Authorized returns must be shipped in an approved shipping container,
    prepaid and insured, to the address provided on your return paperwork. Your original
    box and packaging materials should be kept for storing or shipping your WD product.
    To conclusively establish the period of warranty, check the warranty expiration (serial
    number required) via http://support.wd.com. WD shall have no liability for lost data
    regardless of the cause, recovery of lost data, or data contained in any Product placed
    in its possession.
    Limited Warranty
    WD warrants that the Product, in the course of its normal use, will for the term defined
    below, be free from defects in material and workmanship and will conform to WD’s
    specification therefor. The term of your limited warranty depends on the country in
    which your Product was purchased. The term of your limited warranty is for
    1 year in the North, South and Central America region, 2 years in the Europe, the
    Middle East and Africa region, and 3 years in the Asia Pacific region, unless otherwise
    required by law. The term of your limited warranty period shall commence on the
    purchase date appearing on your purchase receipt.
    WD may at its discretion make
    extended warranties available for purchase.
    WD shall have no liability for any
    Product returned if WD determines that the Product was stolen from WD or that the
    asserted defect a) is not present, b) cannot reasonably be rectified because of damage
    occurring before WD receives the Product, or c) is attributable to misuse, improper
    installation, alteration (including removing or obliterating labels and opening or
    removing external enclosures, unless the product is on the list of limited user-
    serviceable products and the specific alteration is within the scope of the applicable
    instructions, as found at http://support.wd.com), accident or mishandling while in the
    possession of someone other than WD. Subject to the limitations specified above,
    your sole and exclusive warranty shall be, during the period of warranty specified
    above and at WD’s option, the repair or replacement of the Product
    with an equivalent
    or better Product
    . The foregoing warranty of WD shall extend to repaired or replaced
    Products for the balance of the applicable period of the original warranty or ninety (90)
    days from the date of shipment of a repaired or replaced Product, whichever is longer.
    The foregoing limited warranty is WD’s sole warranty and is applicable only to products
    sold as new. The remedies provided herein are in lieu of a) any and all other remedies
    and warranties, whether expressed, implied or statutory, including but not limited to,
    any implied warranty of merchantability or fitness for a particular purpose, and b) any
    and all obligations and liabilities of WD for damages including, but not limited to
    accidental, consequential, or special damages, or any financial loss, lost profits or
    expenses, or lost data arising out of or in connection with the purchase, use, or
    performance of the Product, even if WD has been advised of the possibility of such
    damages. In the United States, some states do not allow exclusion or limitations of
    incidental or consequential damages, so the limitations above may not apply to you.
    This warranty gives you specific legal rights, and you may also have other rights which
    vary from state to state.
    Alle Regionen außer Australien/Neuseeland
    Inanspruchnahme des Service
    WD schätzt Sie als Kunden und ist immer bemüht, Ihnen den bestmöglichen Service
    zu bieten. Wenn dieses Produkt gewartet werden muss, wenden Sie sich entweder an
    den Händler, bei dem Sie das Produkt ursprünglich erworben haben, oder besuchen
    Sie unsere Website für Produktsupport unter http://support.wd.com. Hier finden Sie
    Informationen zur Inanspruchnahme unseres Service und wie eine RMA (Waren-
    Rücksendeberechtigung) angefordert werden kann. Wird festgestellt, dass das
    Produkt defekt ist, erhalten Sie eine RMA-Nummer sowie Anweisungen zur
    Rücksendung des Produkts. Eine nicht autorisierte Rücksendung, (d. h. eine Sendung,
    für die keine RMA-Nummer erteilt wurde,) wird zu Ihren Lasten an Sie zurückgeschickt.
    Autorisierte Rücksendungen sind im Voraus zu bezahlen, entsprechend zu versichern
    und in einer zulässigen Versandverpackung an die auf Ihren Rücksendeunterlagen
    angegebene Adresse zu richten. Der Originalkarton und das entsprechende
    Verpackungsmaterial sollten zur Lagerung und zum Versand Ihres WD-Produkts stets
    aufbewahrt werden. Um festzustellen, ob Ihre Garantie noch gültig ist, prüfen Sie die
    verbleibende Garantiedauer für das Produkt (Seriennummer erforderlich) unter
    http://support.wd.com. WD haftet weder für den Verlust von Daten, unabhängig von
    der Ursache, noch deren Wiederherstellung oder für Daten, die auf Produkten
    gespeichert sind, die sich im Besitz von WD befinden.
    Beschränkte Garantie
    WD garantiert, dass das Produkt bei normaler Benutzung, für den weiter unten
    bestimmten Zeitraum, keine Material- und Verarbeitungsfehler aufweist, und dass es
    den WD-Spezifikationen entspricht. Die Geltungsdauer Ihrer beschränkten Garantie
    hängt davon ab, in welchem Land Sie das Produkt erworben haben. Die
    Geltungsdauer Ihrer beschräckten Garantie beträgt 1 Jahre in den Regionen Nord-,
    Süd- und Zentralamerika, 2 Jahre in den Regionen Europa, Mittlerer Osten und Afrika,
    und 3 Jahre in den Regionen Asien und Pazifik, insofern gesetzlich nicht anders
    vorgeschrieben. Die beschränkte Garantie beginnt mit dem Datum des Kaufbelegs.
    WD bietet unter Umständen nach eigenem Ermessen erweiterte Garantieleistungen
    zum Kauf an. WD übernimmt keine Haftung für die Rücksendung des Produkts, wenn
    WD feststellt, dass das Produkt auf unrechtmäßige Weise von WD erhalten wurde
    oder dass der monierte Defekt a) nicht existiert, b) nicht behoben werden kann, da der
    Schaden nachweislich entstanden ist, bevor es im Besitz von WD war oder c) auf
    falsche Anwendung, unsachgemäße Installation, Änderungen (einschließlich des
    Entfernen oder Zerstörens von Etiketten und Öffnens oder Entfernen von Gehäusen,
    es sei denn, das Produkt ist auf der Liste von benutzerwartbaren Produkten
    verzeichnet und die spezifische Änderung liegt innerhalb der Bereichs der
    anwendbaren Anweisungen wie beschrieben unter http://support.wd.com), einen
    Unfall oder falsche Handhabung während es im Besitz einer anderen Partei als WD
    war, zurückzuführen ist. Unter Beachtung der oben genannten Einschränkungen
    besteht Ihr einziger und ausschließlicher Garantieanspruch während der Dauer der
    genannten Garantie und nach Ermessen von WD in einer Reparatur des defekten
    Produkts oder dem Austausch des Produkts gegen ein gleichwertiges oder besseres
    Produkt. Für reparierte oder umgetauschte Produkte gilt entweder die Restlaufzeit der
    ursprünglichen Produktgarantie oder eine Garantiezeit von neunzig (90) Tagen, je
    nachdem welche der beiden Möglichkeiten zu einer längeren verbleibenden
    Garantiezeit führt.
    Die beschriebene, beschränkte Garantie ist die einzige Garantieleistung von WD und
    gilt aussschließlich für als neu verkaufte Produkte. Die hier genannten Leistungen
    werden erbracht an Stelle von a) jeglichen anderen Garantieleistungen, ob
    ausdrücklich, impliziert oder gesetzlich festgelegt, einschließlich aber nicht beschränkt
    auf jegliche implizierte Zusicherung der allgemeinen oder erforderlichen
    Gebrauchstauglichkeit und b) jeglichen Verpflichtungen und Haftung seitens WD für
    Schäden einschließlich aber nicht beschränkt auf Neben-, Folge- oder spezielle
    Schäden bzw. finanzielle Verluste, Profitverlust oder Ausgaben sowie Datenverlust, die
    in Verbindung mit dem Kauf, dem Einsatz oder der Leistung des Produkts stehen,
    auch wenn WD auf die Möglichkeit solcher Schäden aufmerksam gemacht wurde.
    Informations sur la garantie
    Toutes régions sauf l'Australie et la Nouvelle Zélande
    Obtention de service
    WD apprécie votre clientèle et tente de vous fournir les meilleurs services. Si ce
    Produit nécessite une intervention de maintenance, vous pouvez contacter le
    vendeur chez qui vous avez acheté le Produit ou consulter notre site Web à
    l’adresse http://support.wd.com pour savoir comment obtenir une assistance ou
    une autorisation de retour de matériel (RMA). S’il est déterminé que le Produit peut
    être défectueux, vous recevrez un numéro de RMA et des instructions pour le
    renvoi du Produit. Les retours non autorisés (c’est-à-dire ceux sans numéro RMA)
    vous seront renvoyés à vos frais. Les retours autorisés doivent être envoyés dans
    un conteneur conforme, prépayés et assurés, à l’adresse fournie sur vos
    documents de retour. Le carton et l’emballage d’origine doivent être conservés
    pour le stockage et l’envoi de votre produit WD. Pour établir de façon indiscutable
    la période de garantie, vérifiez la date d’expiration de la garantie (vous aurez besoin
    du numéro de série) à l’adresse http://support.wd.com. WD nassume aucune
    responsabilité quant aux pertes de données, quelle qu’en soit leur cause, à la
    récupération de données perdues, ou aux données contenues dans tout Produit
    mis en sa possession.
    Garantie limitée
    WD garantit le produit contre les vices de fabrication et de matériau dans des
    conditions normales d’utilisation pour la période indiquée ci-dessous et garantit sa
    conformité aux spécifications WD mentionnées dans la présente. La période de
    votre garantie limitée dépend du pays où le produit a été acquis. La période de la
    garantie limitée est de 1 ans en Amérique du Nord, en Amérique du Sud et en
    Amérique centrale, de 2 ans en Europe, au Moyen-Orient et en Afrique, et de 3
    ans en Asie Pacifique, dans toute la mesure autorisée par la loi. La période de votre
    garantie limitée commencera à la date d’achat apparaissant sur votre facture. WD
    peut à sa seule discrétion proposer à la vente des extensions de garantie. renvoyé
    si WD détermine que le Produit a été volé à WD ou que le défaut revendiqué a)
    n’est pas présent, b) ne peut pas raisonnablement être corrigé en raison de
    dommages survenus avant l’arrivée du Produit chez WD, c) est attribuable à une
    utilisation inappropriée, une installation incorrecte, une modification (notamment
    l’enlèvement ou l’effacement d’étiquettes et l’ouverture ou l’enlèvement de boîtiers
    externes, à moins que le produit ne figure dans la liste des produits pouvant être
    réparés de manière limitée par l’utilisateur et que la modification spécifique entre
    dans le cadre des instructions applicables telles que répertoriées à l’adresse
    http://support.wd.com), un accident ou un mauvais traitement lors de sa
    possession par un tiers autre que WD. Sous réserve des limitations ci-dessus,
    votre recours unique et exclusif en garantie sera pendant la durée de la garantie
    mentionnée ci-dessus et au choix de WD, la réparation ou le remplacement du
    produit avec un produit équivalent ou de meilleure qualité. La garantie mentionnée
    de WD s’étendra aux Produits réparés et remplacés pendant la période restante
    de la garantie d’origine ou pendant quatre-vingt dix (90) jours à compter de la date
    d’envoi du Produit remplacé ou réparé, la période la plus longue s’appliquant.
    La garantie limitée mentionnée est la seule garantie de WD et s’applique
    uniquement à des produits vendus en tant que produits neufs. Les recours fournis
    ici sont donnés en lieu et place de a) tout recours et toute garantie, expresse,
    implicite ou légale, y compris, mais sans s’y limiter, toute garantie implicite de
    valeur marchande ou d’adéquation à un usage particulier, et b) toute obligation et
    toute responsabilité pour des dommages, y compris, mais sans s’y limiter, les
    dommages accidentels, indirects ou spéciaux, ou toute perte financière, tout
    manque à gagner ou frais, ou données perdues à la suite de ou liée à l’achat,
    l’utilisation ou la mise en œuvre du Produit, même si WD a été averti de la
    possibilité de tels dommages.
    Informazioni sulla garanzia
    Tutte le regioni ad eccezione di Australia/Nuova Zelanda
    Come ottenere assistenza
    WD vi è grata per aver scelto un proprio prodotto e tenterà sempre di
    soddisfarne qualsiasi esigenza di assistenza. Se questo prodotto necessita di
    manutenzione, rivolgersi al rivenditore presso il quale è stata acquistato o
    visitare il sito Web di supporto dei prodotti all’indirizzo http://support.wd.com
    per richiedere informazioni su come ottenere assistenza o un numero RMA. Se
    si determina che il Prodotto è difettoso, verrà assegnato un numero RMA e
    l’utente riceverà istruzioni su come effettuarne la resa. Un reso non autorizzato
    (ad esempio, privo dell’obbligatorio numero RMA) verrà restituito a spese
    dell’utente. I resi autorizzati devono essere inviati all’indirizzo riportato sulla
    documentazione di reso fornita in un contenitore di spedizione approvato,
    prepagato ed assicurato. Si consiglia di conservare il contenitore e il materiale
    di imballaggio per custodire o spedire il prodotto. Per stabilire in maniera
    definita il periodo di garanzia, controllare la scadenza della garanzia (numero di
    serie richiesto) tramite http://support.wd.com. WD non sarà in alcun modo
    responsabile per la perdita di dati, qualunque sia la causa, né per il ripristino di
    dati persi o i dati contenuti in qualsiasi prodotto restituito in suo possesso.
    Garanzia limitata
    WD garantisce che il Prodotto, utilizzato normalmente, sarà privo di difetti nei
    materiali e nella manodopera per il periodo specificato di seguito, tranne se
    altrimenti previsto dalla legge e sarà pertanto conforme alle specifiche di WD. Il
    termine della garanzia limitata dipende dal paese in cui il Prodotto è stato
    acquistato. Il termine sarà pertanto di 1 anni nella regione dell’America
    Settentrionale, Centrale e Meridionale, 2 anni in Europa, Medio Oriente e Africa
    e 3 anni nella regione Asia Pacifico, tranne se prescritto altrimenti per legge Il
    termine della garanzia limitata avrà inizio a partire dalla data di acquisto che
    appare sullo scontrino d’acquisto. WD può, a sua sola discrezione, offrire in
    acquisto garanzie estese. WD declina ogni responsabilità per qualsiasi
    Prodotto reso, ove fosse determinato che lo stesso sia stato rubato o che il
    difetto dichiarato a) non sia presente, b) non può essere adeguatamente
    rettificato per danni verificatisi prima che WD ricevesse il Prodotto, oppure c)
    sia attribuibile a uso improprio, installazione non corretta, alterazione (ivi
    compresi rimozione o cancellazione delle etichette e apertura e rimozione delle
    coperture esterne, tranne se il prodotto è ad intervento circoscritto dell’utente
    e la specifica alterazione è prevista dalle istruzioni pertinenti riportate sul sito
    http://support.wd.com), incidenti o manovre errate mentre in possesso di terzi
    che non fossero WD. Entro i limiti summenzionati, la garanzia unica ed
    esclusiva dell'utente sarà, durante il periodo di garanzia specificato dianzi e a
    discrezione di WD, la riparazione o la sostituzione del Prodotto con un
    Prodotto equivalente o migliore. La presente garanzia di WD verrà estesa per i
    Prodotti riparati o sostituiti per il residuo del periodo applicabile della garanzia
    originale oppure per novanta (90) giorni dalla data di spedizione del Prodotto
    riparato o sostituito, quello, tra i due, con durata maggiore.
    La presente garanzia limitata è la sola garanzia di WD ed è applicabile
    esclusivamente ai prodotti venduti come nuovi. I rimedi ivi offerti sono in luogo
    di a) qualsiasi e tutti gli altri rimedi e garanzie esplicite, implicite o imposte per
    legge, comprese e non limitate a qualsiasi garanzia di commerciabilità o di
    adeguatezza per un determinato scopo e b) qualsiasi e tutti gli obblighi e le
    responsabilità di WD per danni, compresi e non limitati ai danni accidentali,
    consequenziali o speciali o di qualsiasi perdita finanziaria, perdita di profitti o
    spese, nonché perdita di dati conseguenti all’acquisto, all’impiego o alle
    prestazioni del Prodotto anche se WD era al corrente della possibilità di tali
    Información sobre la garantía
    Todas las regiones excepto Australia/Nueva Zelanda
    Cómo solicitar el servicio
    WD valora su compra y siempre trata de prestarle el mejor de los servicios. Si este
    producto requiere mantenimiento, comuníquese con el distribuidor al que le compró el
    producto originalmente o visite nuestro sitio web de soporte técnico en
    http://support.wd.com para obtener información acerca de cómo solicitar servicio o
    una Autorización de devolución de materiales (RMA). Si se determina que el producto
    tiene fallas, le entregarán un número de autorización de devolución de materiales e
    instrucciones para realizar la devolución del producto. El producto devuelto sin
    autorización (es decir, un producto para el cual no se ha emitido un número de
    autorización de devolución de materiales) le será devuelto con cargo a usted. Las
    devoluciones autorizadas deberán ser enviadas en un paquete aprobado para el
    envío, con prepagado y asegurado, a la dirección provista con sus documentos de
    devolución. Deberá conservar la caja y materiales de empaque originales para
    almacenar o enviar su producto de WD. Para establecer de manera concluyente el
    plazo de la garantía, verifique el vencimiento de la garantía (necesitará el número de
    serie) en http://support.wd.com. WD no será responsable por la pérdida de datos,
    independientemente de la causa, de la recuperación de datos perdidos ni de los datos
    contenidos en cualquier producto que esté en su posesión.
    Garantía limitada
    WD garantiza que el producto, cuando se utilice en condiciones normales por el plazo
    definido a continuación, estará libre de defectos en materiales y mano de obra y por lo
    tanto cumplirá con las especificaciones de WD para dicho producto. El plazo de la
    garantía limitada depende del país donde se adquirió el producto. El plazo de la
    garantía limitada es de 1 año en la región del Norte, Sur y Centroamérica, 2 años en la
    región de Europa, el Medio Oriente y África, así como 3 años en la región de Asia
    Pacífico, a menos que la ley indique lo contrario. El plazo de la garantía limitada
    comenzará desde la fecha de la compra que aparece en el recibo de la misma. WD
    puede, a su sola discreción, poner a la venta garantías ampliadas. WD no tendrá
    ninguna responsabilidad por ningún producto devuelto si WD determina que el
    producto fue robado de WD o que el defecto declarado a) no está presente, b) no se
    puede corregir razonablemente debido a que fue dañado antes de que WD recibiera el
    producto o c) es atribuible al mal uso, a una instalación incorrecta, a alteraciones
    (incluyendo la eliminación o la destrucción de etiquetas y la apertura o el desmontaje
    de gabinetes externos, a menos que el producto esté en la lista de productos a los
    que el usuario puede dar servicio limitado y que la alteración específica esté dentro del
    ámbito de las instrucciones aplicables, como se describe en http://support.wd.com), a
    accidentes o a un mal manejo mientras estaba en posesión de alguien distinto a WD.
    En virtud de las limitaciones mencionadas y durante el período de garantía
    especificado, su garantía única y exclusiva será la reparación o sustitución del
    producto por otro equivalente o mejor, a discreción de WD. La garantía precedente de
    WD abarcará los productos reparados o reemplazados durante el mayor de los
    siguientes plazos: el resto del plazo aplicable de la garantía original o noventa (90) días
    a partir de la fecha de envío de un producto reparado o reemplazado.
    La garantía limitada precedente es la única garantía de WD y se aplica únicamente a
    los productos vendidos como nuevos. Los recursos aquí descritos se ofrecen en lugar
    de a) cualesquiera otros recursos y garantías, ya sean explícitos, implícitos o legales,
    incluyendo, entre otros, la garantía implícita de comerciabilidad o aptitud para un fin en
    particular, y b) todas y cada una de las obligaciones y responsabilidades de WD por
    daños y perjuicios, incluyendo pero no limitando a los daños accidentales, indirectos o
    especiales, o cualquier pérdida financiera, pérdida de utilidades o gastos; o la pérdida
    de información como consecuencia o con relación a la compra, el uso o el
    funcionamiento del producto, aunque se haya notificado a WD acerca de la posibilidad
    de que se produjeran dichos daños y perjuicios. En Estados Unidos, algunos estados
    no permiten la exclusión o las limitaciones de daños y perjuicios indirectos, por lo
    tanto, las limitaciones precedentes tal vez no se apliquen en su caso. Esta garantía le
    otorga derechos legales específicos, y es posible que usted tenga también otros
    derechos que pueden variar de un estado a otro.
    Informações sobre a garantia
    Todas as regiões, exceto Austrália/Nova Zelândia
    Obtenção de manutenção
    A WD valoriza os seus negócios e sempre tenta oferecer a você o melhor serviço. Se
    for necessária manutenção deste Produto, entre em contato com o revendedor de
    quem comprou o Produto, ou visite nosso Web site de suporte,
    http://support.wd.com para obter informações sobre assistência ou uma Return
    Material Authorization -RMA (Autorização para devolução de material). Se for
    determinado que o produto está com defeito, você receberá um número de RMA e as
    instruções para devolvê-lo. Uma devolução não autorizada (ou seja, sem um número
    de RMA emitido) lhe será devolvida, e as despesas serão pagas por você. As
    devoluções autorizadas devem ser enviadas ao endereço fornecido nos documentos
    de devolução em uma caixa de remessa aprovada, previamente pagas e seguradas. A
    caixa original e os materiais de embalagem devem ser guardados para
    armazenamento ou para remessa do produto WD. Para estabelecer de forma
    conclusiva o período de garantia, verifique a validade da garantia (número de série
    necessário) no endereço http://support.wd.com. A WD não terá nenhuma
    responsabilidade pela perda de dados, independentemente da causa, pela
    recuperação de dados perdidos ou pelos dados contidos em qualquer Produto que
    seja colocado em sua posse.
    Garantia Limitada
    A WD garante que o Produto,no curso de seu uso normal não apresentará defeitos
    em relação ao material e à fabricação e estará de acordo com as especificações da
    WD pelo período definido abaixo. Esse período de garantia limitada depende do país
    no qual seu Produto foi adquirido. O período de garantia é de 1 ano nas Américas do
    Norte, Central e do Sul, de 2 anos na Europa, Oriente Médio e África, e de 3 anos na
    região Ásia-Pacífico, a não ser que de outra forma exigido pela lei. O período da
    garantia limitada se inicia na data da compra indicada na nota fiscal. A WD pode, a
    sua total discrição, ampliar as garantias disponíveis para a compra. A WD não terá
    nenhuma responsabilidade por nenhum Produto devolvido se a WD determinar que o
    Produto foi furtado da WD ou que o defeito declarado a) não estiver presente, b) não
    puder ser retificado razoavelmente devido a danos ocorridos antes de a WD receber o
    Produto, ou c) for atribuível a uso indevido, instalação incorreta, alteração (incluindo
    remoção ou obstrução de etiquetas e abertura ou remoção de gabinetes externos, a
    menos que o produto esteja na lista de produtos com manutenção pelo usuário
    limitada e a alteração específica estiver dentro do escopo das instruções aplicáveis,
    conforme encontradas no endereço http://support.wd.com), acidente ou manuseio
    indevido enquanto em posse de terceiros que não a WD. De acordo com as limitações
    especificadas acima, sua única e exclusiva garantia será, durante o período da
    garantia especificado e por escolha da WD, o reparo ou a substituição do Produto por
    outro melhor ou equivalente. A garantia prevista pela WD se estenderá a produtos
    reparados ou substituídos dentro do período aplicável restante da garantia original ou
    90 (noventa) dias a partir da data da remessa do produto reparado ou substituído, seja
    qual for a maior.
    A garantia limitada prevista é a única garantia da WD e é aplicável somente aos
    produtos vendidos como novos. Os recursos fornecidos aqui substituem a) quaisquer
    e todos os outros recursos e garantias explícitos, implícitos ou estatutários, incluindo,
    mas não limitados a qualquer garantia implícita de comerciabilidade ou de adequação
    para qualquer finalidade específica e b) quaisquer e todas as obrigações e
    responsabilidades da WD por danos, incluindo, mas não limitadas a danos acidentais,
    indiretos ou específicos, ou qualquer prejuízo financeiro, lucros cessantes ou
    despesas, ou perda de dados resultante ou relacionada com a compra, uso ou
    desempenho do Produto, mesmo se a WD tiver sido informada sobre a possibilidade
    de tais danos. Nos Estados Unidos, alguns estados não permitem a exclusão ou
    limitações de danos incidentais ou conseqüenciais, sendo assim as limitações acima
    podem não ser aplicáveis ao seu caso. Esta garantia dá direitos legais específicos,
    sendo que você também pode ter outros direitos que variam em cada estado.
    Alle regio's met uitzondering van Australië/Nieuw-Zeeland
    Voor service
    WD hecht waarde aan uw zaak en zal altijd proberen u de beste service te bieden. Als
    dit product onderhoud vereist, kunt u contact opnemen met de dealer van wie u het
    product oorspronkelijk hebt gekocht of onze website voor productondersteuning op
    http://support.wd.com bezoeken voor informatie over het verkrijgen van service of een
    Return Material Authorization (RMA). Als wordt vastgesteld dat het product defect is,
    ontvangt u een RMA-nummer en instructies voor het terugsturen van het product.
    Retourzendingen waarvoor geen voorafgaande toestemming is verkregen (m.a.w.
    zonder RMA-nummer) worden op kosten van de koper geretourneerd.
    Retourzendingen met voorafgaande toestemming moeten op kosten van de koper en
    verzekerd verzonden worden in een goedgekeurde verzenddoos naar het adres dat in
    de verzenddocumentatie vermeld staat. U dient de originele doos en
    verpakkingsmaterialen te bewaren voor opslag of verzending van uw WD product.
    Controleer, om definitief de garantieperiode te kunnen vastleggen, de vervaldatum van
    de garantie (serienummer vereist) via http://support.wd.com. WD kan niet
    aansprakelijk gesteld worden voor verlies van data, ongeacht de oorzaak, het
    herstellen van verloren data, of data opgeslagen in welk Product dan ook dat bij WD in
    bezit is geplaatst.
    Beperkte Garantie
    WD garandeert dat het Product bij normaal gebruik vrij zal zijn van materiële en de
    afwerking betreffende defecten voor de hieronder gedefinieerde periode, en voldoet
    aan de specificaties van WD dienaangaande. De duur van deze beperkte garantie
    hangt af van het land waarin uw product is gekocht. In de regio Noord-, Zuid- en
    Centraal-Amerika is de duur van deze beperkte garantie 1 jaar, in de regio Europa,
    hetMidden-Oosten en Afrika 2 jaar en in de regio Azië-Pacific 3 jaar, tenzij de wet
    anders voorschrijft. Deze beperkte garantieperiode start op de aankoopdatum zoals
    vermeld op de kassabon. WD kan naar eigen oordeel uitgebreide garanties te koop
    aanbieden. WD is niet aansprakelijk voor producten die worden geretourneerd
    wanneer WD bepaalt dat het product van WD is gestolen of dat het genoemde defect
    a) niet aanwezig is, b) niet op redelijke wijze kan worden verholpen door schade die
    zich heeft voorgedaan voordat WD het product ontving of c) te wijten is aan misbruik,
    onjuiste installatie, wijziging (inclusief verwijdering of vernietiging van labels en het
    openen of verwijderen van externe behuizingen, tenzij het product op de lijst voor
    producten met beperkte onderhoudsmogelijkheden voor gebruikers staat en de
    specifieke wijziging binnen de van toepassing zijnde instructies valt, zoals beschreven
    op http://support.wd.com), ongeluk of verkeerde hantering terwijl het product in het
    bezit is van iemand anders dan WD. Onderhevig aan de bovenstaande beperkingen
    betreft de enige en uitsluitende garantie waartoe u gerechtigd bent het herstel of de
    vervanging van het product door een equivalent of beter product tijdens de hierboven
    vermelde garantieperiode, en dit naar goeddunken van WD. De bovenstaande, door
    WD geboden garantie geldt voor herstelde of vervangen producten voor het
    resterende deel van de oorspronkelijke garantieperiode, dan wel negentig (90) dagen
    vanaf de datum van verzending van een hersteld of vervangen product, afhankelijk van
    welke periode het langste is.
    De bovenstaande beperkte garantie is de enige garantie die door WD geboden wordt
    en geldt uitsluitend voor producten die als nieuw verkocht worden. De hier gegeven
    voorwaarden treden in de plaats van a) alle overige voorwaarden en garanties,
    uitdrukkelijk, stilzwijgend of geschreven, met inbegrip van maar niet beperkt tot, die
    voor verhandelbaarheid of geschiktheid voor een bepaald doel, en b) alle
    verplichtingen en vorderingen van WD voor schade, met inbegrip van maar niet
    beperkt tot indirecte, incidentele, of bijzondere schade, of schade door financiële
    verliezen, gederfde winst of besparingen, of verloren data voortvloeiende uit of
    verbandhoudende met de aankoop, het gebruik, of de prestatie van het Product, ook
    niet indien WD op de hoogte is gesteld van de mogelijkheid van dergelijke schade. In
    de Verenigde Staten staan sommige staten uitsluiting of beperking van incidentele of
    bijkomende schade niet toe, zodat het mogelijk is dat de bovenstaande beperkingen in
    uw geval niet gelden. Deze garantie biedt u specifieke rechten, en het is mogelijk dat
    u nog andere rechten hebt, aangezien deze van staat tot staat verschillen.

Need help?

Number of questions: 1

Do you have a question about the Western Digital Elements or do you need help? Ask your question here. Provide a clear and comprehensive description of the issue and your question. The more detail you provide for your issue and question, the easier it will be for other Western Digital Elements owners to properly answer your question.

Hernan, 2019-09-20 03:02:26 1 comment

How to used my newly purchased WD Elements, where I can find the manual?

carlos chavez valencia, 2020-03-20 04:52:34

I just bougth a WD Elements (2TB) in Best Buy in Mexico City. I asked for a HD where I can have a security device to keep my files save from othrs. I made the HD installation but I couldn't find how to make a security data, something like a use of one password to open my files. I was looking for some information regarding to or a product manual, but I couldn't get any. Some body can help me or this WD Elements portable thsI got does't have the security software Tks

Your question/answer

View the manual for the Western Digital Elements here, for free. This manual comes under the category External Hard Drives and has been rated by 4 people with an average of a 7.2. This manual is available in the following languages: English, Chinese. Do you have a question about the Western Digital Elements or do you need help?

Western Digital Elements specifications

Brand Western Digital
Model Elements
Product External Hard Drive
EAN 0801947367016, 7426900180162, 0809396065354, 0718037832340
Language English, Chinese
Filetype PDF
Hard drive
HDD capacity 4000GB
HDD speed -
HDD size - 2011-05-04 11:27:54 2012-06-08 13:40:02 12 28 1 RPM 0000-00-00 00:00:00 2012-06-08 13:40:02 14 30 1 M 0000-00-00 00:00:00 2012-06-08 13:40:02 15 31 1 kHz 0000-00-00 00:00:00 2012-06-08 13:40:02 16 32 1 ° 0000-00-00 00:00:00 2012-06-08 13:40:02 17 33 1 x
Type HDD
Ports & interfaces
USB connector Micro-USB B
USB version 3.2 Gen 1 (3.1 Gen 1)
Maximum data transfer rate 5000Mbit/s
USB data transfer rates 480, 5000Mbit/s
Thunderbolt technology
Packaging data
Cables included USB
Weight & dimensions
Width 48mm
Depth 135mm
Height 165.8mm
Weight 950
Windows operating systems supported
Mac operating systems supported
Product colour Black
Plug and Play
Bus powered

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