JBL Charge 3 manual


Troubleshooting & FAQ: JBL Charge 3?

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Hi! Can I change or lower the volume of the obnoxious sound the speaker makes when it turns on & off. Other than that, I love it!! Thank you! Sheryl

2017-08-06 15:47:55 |


Anthony LaVerde

Filing a complaint against Micro Center for selling this speaker to me. I told sales rep I needed an easy to use external speaker for professional presentations. Specifically stated that I did not want a piece of equipment that an engineering degree is needed to understand how to use. Also stated that it needed a cable to be linked to a MacBook Pro. He assured me this speaker had such a cable. Had to return to store because it did not have one. Had to purchase one because JBL does not provide one. It is a great speaker for people who use it for music. It should never be recommended for long presentations. Yesterday I presented a seminar from 9:00 to 2:30; unfortunately, it constantly goes to sleep. When a slide requiring audio is next, especially one where audio should come on immediately, I had to restart the speaker. On many slides the auto must come on with the slide. Prohibits using for long presentations. I've used $10 speakers that are more functional for this purpose. Also, impossible to read instructions because print is so fine. Online version is also extremely difficult to read. I now have to purchase another speaker and hope I can give this one away to someone who can use it for it's intended purpose. In the meantime, Micro Center should not sell it to professional presenters or students who have to present. A copy of this email will be sent to FTC and MA Office of Consumer Affairs and Business Regulation.

2017-07-26 13:51:06 |



It seems every time I recieve a text message on my ipad and I am on Spotify playing music the speaker stops playing music and I have to restart spotify. Can I disable this so that the music on the speaker doesn't stop. I don't use the speaker for talking or trxting.

2017-07-21 17:26:45 |


Milt Swick

I have 2 JBL 3. I have them connected. How do I control the volume separate?

2017-06-06 21:09:37 |



Will connect to either a Samsung 3 or a Samsung SM-T320 tablet running Android 4.4.2 I own but won't play any sound. My son's phone running Android 7.1.1 will connect and play sound though. If this thing is dependent on the Android version to work I wish JBL would say so.

2017-02-08 22:44:14 |


Willie van der Hoven

I want to read the manual in big letters on my iPad. Please help

2017-02-07 14:52:11 |



My charger 3 , was working ok via Bluetooth with my iPhone 6 , but today do not connect , I restart my IPhone many times and doesn't work again , I try with another device and still not working

2017-01-23 01:20:09 |



Just bought the JBL Charge 3. After playing for a while, there is a intermittent knocking sound ( pulse rate and constant interval) at the background when a song is playing. Is it a defect?

2016-12-17 08:46:02 |



It connected to my smart phone right away but disconnected after a while and just flashes and won't reconnect and my smart phone reads communication error and just bought it today

2016-09-01 07:50:03 |


JBL Charge 3 PDF preview


Audio output channels: 2.0
Number of speakers: 1
Number of drivers: 2
Driver diameter: 50 mm
Signal-to-Noise Ratio (SNR): 80


External power adapter:
Power source type: Battery
Battery type: Built-in
Number of batteries supported: 1
Battery life (max): 20
Battery technology: Lithium Polymer (LiPo)
Battery capacity: 6000
Battery recharge time: 4.5
USB charging:


RMS rated power: 20
Speakers RMS power: 10
Frequency range: 65 - 20000

Wireless connection:

Ports & interfaces

Connectivity technology: Wireless
Interface: Bluetooth
Wireless technology: Bluetooth
Frequency range: 2.4 - 2.48
Bluetooth version: 4.1
Bluetooth profiles: A2DP,AVRCP,HFP,HSP
USB charging port:
USB connector type: Micro-USB
USB connectivity:


Product type: Stereo portable speaker
Design: Tube
Colour of product: Turquoise
Volume control: Digital
International Protection (IP) code: IPX7
Protection features: Splash proof,Water resistant

Weight & dimensions

Width: 213 mm
Depth: 87 mm
Height: 88.5 mm
Weight: 800


Recommended usage: Tablet / Smartphone
Built-in microphone:

Packaging content

Batteries included:
Warranty card:
Quick start guide:
AC adapter included: