2402 Digital Telephone Quick Reference 555-233-790, Issue 1, October 2003
The Redial (or Last Number Dialed) feature automatically
redials the last number you dialed (up to 24 digits).
The Hold feature puts a call on hold until you
can return to it.
Answer a call
To redial the last number that you dialed
To put a call on hold
The 2402 Digital Telephone has two call appearances,
which are accessed by pressing the a and b buttons located
to the left of the display. When a call arrives at your 2402
telephone, you hear a ringing tone and a blinking bell icon
appears on the associated call appearance. In addition, call
identification information is displayed.
To return to the held call
Press the call appearance button of the held
The Transfer feature allows you to transfer a call from your
telephone to another extension or outside number.
To answer an incoming call
Note: Your system manager may have
administered the Unhold feature. In this
case, you can return to the held call by
Do one of the following:
To transfer the current call to another extension
• If you are not active on another call, answer the call
using your handset.
1. While on a call, press
• If you are active on a call already, place the active call
on hold (see “Hold”), and then answer the incoming
call by pressing the ringing call appearance button.
2. When you hear dial tone, dial the number to which the
call is to be transferred.
3. Do one of the following:
The Speaker feature allows you to place calls
or access other features without lifting the
handset. However, in order to speak to the
other party, you must use the handset.
• To transfer the call without announcing it, press
again, and hang up.
The transfer is complete.
Make a call
You can make calls from the 2402 telephone using a variety
To place a call without lifting the handset,
or to use the speaker with any feature
• To announce the call before transferring it, wait for
the called party to answer. Go to Step 4.
To make a call manually
4. When the called party answers, announce the call.
(If the line is busy or if there is no answer, press
. Then, you can return to the held call by
pressing its call appearance button.)
1. Go off hook using the handset.
2. Place a call, or access the selected
2. When you hear dial tone, enter the extension or
telephone number using the dialpad.
3. Adjust speaker volume if necessary.
If you are calling an external number, be sure to
include the required code (for example, “9”) to access
an outside line.
again and hang up to complete the
To change from the speaker to the handset
Pick up the handset and talk.
To have the 2402 telephone make a call automatically
Note: Your system manager may have administered the
Transfer-on-Hang-up feature. In this case, you can
transfer a call by pressing
, dialing the number
to which the call is to be transferred, and then hanging
up. To cancel an attempted transfer, press the original
call appearance. If your system has auto-hold
to cancel a transfer so that the
potential transfer recipient is not left on hold.
To change from the handset to the speaker
to have the 2402 telephone dial the last
number that you dialed.
. You can now hang up the
handset (within 10 seconds), and the call will
remain active on the speaker. However, in
order to talk to the other party, you must use
To end a call (while the handset is on-hook
and only the speaker is active)